FAQs

Frequently-asked questions

How long do repairs typically take to complete?

This can vary from job to job but is generally between 1 and 4 hours. Your technician can provide an estimate when he calls you.

Where can repairs be carried out?

Repairs can be carried out on any private driveways or car park with access to power and 2m clearance on the area to be repaired.

Can repairs be conducted in underground car parks?

Unfortunately, repairs cannot be carried out in underground car parks or on public roads.

How long after a repair is finished do I need to wait before driving the car?

 With most repairs the vehicle can be driven within 1 to 2 hours.

How is a high quality repair achieved working in the outdoors?

We utilise the latest in mobile repair technology otherwise known in the industry as SMART repairs which is fast growing in popularity all over the world.

Is there a size limit on the damage that can be repaired in my driveway?

Yes, mobile repairs are limited to minor scuffs, scrapes and dings the type of damage that is typically caused from everyday incidental driving and car park mishaps. Your technician will advise if the damage is to large for a mobile repair.

How is the colour matched?

Vans are fitted with a full automotive paint systems capable of creating and matching every vehicle colour using the vehicle colour code no different to the process and paints used in a quality panel repair shop. For more difficult colours most vans also carry Spectrophotometers; a device that measures the wavelength of light which is used to determine the colors present and using this information to provide an accurate colour match and tint formula.

How can I pay for the repair?

On completion of the repair by credit card or eftpos.

Are Jims Franchisees insured?

Yes, all Franchisees carry public liability insurance of $10m

Is there a guarantee on the workmanship?

 Yes, all repairs come with an automatic 5 year guarantee.

  • Perfect colour matching
  • No impact on your car insurance
  • Trade qualified and courteous tradesman